Additional Peace of Mind for Every Installation
As an IWA Approved Installer, Omni3 can provide eligible customers with deposit protection and insurance-backed workmanship guarantees through one of the UK's longest-established consumer protection schemes.
Protecting Your Investment
When investing in solar, battery storage, EV charging, electrical installations or security systems, customers want confidence that their investment is protected — both before and after work is completed.
Deposit protection for eligible projects
Insurance-backed workmanship guarantees
Underwritten by FCA-authorised insurers
Policies covered by the FSCS
Protecting customers if an installer ceases trading
Deposit Protection
Where applicable, eligible customers may receive an IWA Deposit Protection Certificate at the point of paying a deposit.
This protects eligible deposits before installation work begins, subject to the terms and conditions of the policy. The scheme can protect deposits up to 25% of the contract value where the relevant protection certificate has been issued.
Cover is subject to IWA scheme terms and conditions. A written contract for the full works must be in place and the relevant certificate must be issued for protection to apply.
What Deposit Protection Covers
- Protection of your deposit before work begins
- Cover if the installer ceases trading prior to completion
- Up to 25% of contract value where eligible
- Underwritten by FCA-authorised insurers
- Covered by the Financial Services Compensation Scheme
What Guarantee Insurance Covers
- Workmanship guarantee remains protected even if installer ceases trading
- Cover for qualifying installations upon satisfactory completion
- Guarantee insurance for up to 10 years
- Underwritten by FCA-authorised insurers
- Covered by the Financial Services Compensation Scheme
Insurance Backed Workmanship Guarantees
Upon successful completion of qualifying work and subject to policy terms, eligible customers may receive an IWA Insurance Backed Guarantee.
This provides additional reassurance that workmanship guarantees remain protected even if the original installer is no longer trading. According to IWA, qualifying guarantees can be insured for periods of up to 10 years.
Cover commences once the contract is completed to the customer's satisfaction and the balance is paid in full. Subject to IWA scheme terms and conditions.
Why Customers Choose Omni3
Omni3 combines industry-leading installation standards with recognised consumer protection schemes. Our goal is to provide complete confidence before, during and after every installation.
Eligibility & Terms
Deposit protection and insurance-backed guarantees are only available where the relevant certificates and policy documentation are issued. Protection is subject to IWA scheme rules, policy terms and eligibility requirements.
Omni3 will confirm whether your project qualifies during the quotation and contract process. If you have any questions about the scheme, you are welcome to contact IWA directly at www.iwa.biz or on 01604 654150.
This page is for information purposes only and does not constitute insurance. Cover is subject to the terms and conditions of the relevant IWA policy. If you have not been issued with a policy certificate from IWA, you do not have cover.
Planning a Solar or Battery Installation?
Get in touch today to discuss your project and learn about the customer protection options available.
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