Omni3 Energy Shield™
Your installation, protected for the long term. Insurance-backed guarantees, complete documentation, priority support and ongoing system care — baked into every Omni3 project.
Your Investment Deserves More Than a Handshake
A solar, battery or EV charging installation represents a significant investment — often £5,000 to £20,000 for residential properties, and considerably more for commercial sites. Once the installation team has left, what protects you?
Energy Shield is our answer to that question. It combines formal financial protection, complete compliance documentation and ongoing technical support into a single, structured package — ensuring your system is properly registered, your investment is insured and your relationship with Omni3 continues beyond commissioning day.
Six Layers of Protection and Support
Insurance-Backed Guarantee
Every installation is protected by an IWA-registered insurance-backed guarantee. If anything should happen to Omni3, your guarantee transfers to a third-party insurer — so your investment is safe regardless.
Deposit Protection
Your deposit is protected from the moment you pay it — before installation even begins. Administered through IWA, this gives you full confidence at every stage of your project.
Complete Documentation Package
Every installation comes with a full documentation pack — MCS certificates, NICEIC electrical certificates, DNO approvals, warranty registrations, commissioning records and SEG eligibility letters. Everything organised and ready when you need it.
Priority Technical Support
Energy Shield customers receive priority access to our technical support team. Faster response times, direct access to your installation engineer, and no waiting in a queue when something needs attention.
Annual System Health Check
A yearly remote performance review of your system — checking for degradation, monitoring anomalies, firmware updates needed and tariff optimisation opportunities. Proactive care, not reactive repair.
Ongoing Performance Monitoring
We proactively monitor system performance and reach out when action is needed — before minor issues become costly ones. From inverter alerts to export limitation changes, we stay on top of your system so you don't have to.
Everything in Order from Day One
Every Omni3 installation is followed by a complete documentation package delivered directly to you. These records are essential for warranty claims, mortgage applications, property sales, insurance renewals and SEG tariff registration.
We handle the paperwork — you simply keep it safe. Digital copies are available on request.
Our accreditations & standardsYour Documentation Package Includes
- MCS certificate (where applicable via registered partner)
- NICEIC Electrical Installation Certificate
- G98/G99 DNO application confirmation
- Equipment warranty registrations
- Commissioning report and system baseline
- Smart Export Guarantee (SEG) eligibility letter
- IWA insurance-backed guarantee certificate
- Planning consent documentation (where applicable)
IWA Registered Deposit & Guarantee Protection
Omni3 is a registered IWA Approved Installer. This means your deposit is protected before work begins, and your installation guarantee is backed by independent insurance — not just our word.
Learn More About IWA ProtectionEnergy Shield FAQs
Is Energy Shield included in every Omni3 installation?
The documentation package and IWA deposit/guarantee protection are standard on all Omni3 solar, battery and EV installations. Priority support and annual health checks are included as part of our ongoing customer care commitment.
What is an insurance-backed guarantee and why does it matter?
An insurance-backed guarantee (IBG) means that if the installing company ceases trading, a third-party insurer steps in to honour the guarantee. It protects your investment beyond the life of any individual contractor.
How does the IWA deposit protection work?
When you pay your deposit, it is registered with the Insured Warranty Association (IWA). This means the funds are protected if Omni3 were unable to complete the work — giving you full financial confidence before installation begins.
What does the annual health check involve?
We remotely review your system's performance data against expected output, check for firmware updates, flag any monitoring anomalies, and assess whether any tariff or configuration changes could improve your returns. We report findings and recommendations directly to you.
Does Energy Shield cover physical damage to the panels or equipment?
Physical damage such as storm damage or impact is typically covered by your home or buildings insurance, not Energy Shield. We can advise on suitable cover and ensure your insurer has the documentation they need.
Can I transfer Energy Shield if I sell my property?
Yes — the IWA guarantee and documentation package transfer with the property. This is valuable when selling, as buyers and their solicitors often ask for evidence of compliant installation and active protection.
Complete Your Energy System
Energy Shield works alongside the rest of the Omni3 product family to protect and maximise your installation.
Omni3 Smart Energy System™
Bring solar, battery storage, EV charging and smart monitoring together into one seamlessly managed energy solution — designed and installed by a single accredited team.
Omni3 Business Energy Resilience™
Commercial energy solutions for businesses, schools, churches and community buildings — solar, battery, EV charging and smart monitoring as one integrated system.
Ask About Energy Shield
Every Omni3 installation includes our standard Energy Shield protections. Speak to us about what's right for your project.